do you have any Questions?
Here are some of the most common questions, along with the complete answers from our support experts.
Natural (Silver), Bronze, White, Black, “Wooden” Look, Charcoal
Please send us a description and size of your requirements via email – Pictures, sketches or illustrations are more than welcome. Or just give us a call. We will try our best to help and if it warrants that we come out to you to take measurements, we will do so.
We can supply or/and instal for you. This is totally your choice. Certain items are not so difficult to install if you have the necessary skills. Please note however that with certain items like folding doors, it is crucial to have them professionally installed to get the setting and alignment exactly right.
We work on a lead time of 3 to 4 weeks from your date of order.
Sure, bring them in or email them to us.
Yes, for projects which require manufacture and installation we require a deposit of 50% of the total amount upon acceptance of the quote, 40% upon delivery to your premises, and the final 10% upon completing the installation. For ‘supply only’ jobs, not requiring installation, we require full payment upon acceptance of the quotation before we can commence manufacture.